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How to Use the Advance Financial Mobile App

by Advance Financial | October 18th, 2019

 

How do I install the Advance Financial App?


You can install the official Advance Financial app on your iOS device through the App Store or on your Android device through the Google Play Store.

1. Open the App Store or Google Play

2. Search “AF247” in the search bar

3. Tap on the app icon “AF247 – Advance Financial”

4. Click “get” or “install”

 

How do I log in?


You log in with your email and password used for your online account. To use the app, you have to already have set up an account with us online or over the phone.

You can give the app permission to remember your email address by clicking the “Remember Email” button on the login page. If the button is green, it should remember your email. This will only save your email and you will still have to enter your password to access your account.

 

How do I create an account?


If you do not already have a loan with us and would like to apply, you can tap either “Apply Online” to apply on our website or “Apply by Phone” to speak with a representative.

Or, you can create an account on our online page to get started.

 

How do I view my account details?


After you log in to the app, you will be able to view how much credit you have available, your credit limit, outstanding balance and principal balance. You can always go back to this page by clicking “Account Summary” on the toolbar at the bottom of the screen.

 

How do I make a withdrawal from my line of credit?

1. Type the amount of cash you want to withdrawal in the field under “Enter amount to advance.” This will be located on your account summary page.

2. Click on the “Get Cash” tab located at the bottom of the screen.

3. Select how you would like to receive your cash.

  • “Instant fund to your bank account,” this will prompt you to enter the required card verification details and a one-time passcode that will be texted to your device at the time of the withdrawal. Once verified, the money will be deposited to your bank account.
  •  When picking “1-2 business day funding to your bank account” money will be deposited to your bank account on file. Money will be deposited into your account in 1-2 banking business days.

4. Click Submit to initiate your transaction.
 
 

How do I make payments on the app?


1. After logging in, select the “Payment” icon in the bottom right of the screen.

2. Select your payment option, you can choose to pay the minimum amount due, pay off your loan or enter how much you want to pay.

3. Select “Pay By” 

  • Select “Direct debit from Bank” to pay from your bank account, then you will have to select your bank account on file.
  • Select “Debit Card” to pay with your card on file or make a one-time payment by adding a new card. If you add a new card, it will be a one-time payment and not save to your account. 

4. Click on “process payment.”

 

How do I reset my password?

Tap on the “forgot your Email or Password?” below the Login button and you will be redirected to our website where you can reset your password. 

 

How do I add a new card?

Please contact our customer care team to save a card to your account. Feel free to contact us anytime at (800) 295-5147.

 

How do I update my account information?

Please contact us anytime at (800) 295-5147 to update your email address, bank information or if you are having problems after trying to reset your password.

 

For additional support, you can tap the “Call Us” tab to get in contact with a representative or “Email Us” and someone will reach out to you regarding your questions or concerns. And, if you’re liking the app, give a review on the App Store or Google Play Store. 

 

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